H.3. 21-2421 APPROVE THE RETIREMENT OF POLICE CANINE "AMMO" AND ALLOW OFFICER KYLE LOFSTROM TO PURCHASE CANINE AMMO FROM THE CITY OF REDONDO BEACH FOR ONE DOLLAR.
Wasn't sure where to put this comment but I just wanted to say that I had to call the Redondo Police Department two times last month. Both times I called the police they showed up promptly and were very curtious and I was impressed and proud how they were able to handle each situation effectively in an extremely professional manner. I did have a problem with the dispatcher but as I'm sure what has happened in the past after the situation I called about was handled I just proceeded to drive home and simply forget about the dispatcher issue I had. To my surprise the following day I received a computer generated phone call from the RBPD asking me to rate my experience with my Police interactions which I did having a poor rating for the dispatch. After the survey I hung up thinking that the police department really needs to add a " explain any negative experience you had" To my surprise the following day I received another computer generated call asking me to explain any negative aspect of my experience in which I explained my issue thinking that was it. To my surprise again the following day I received a phone call from the Redondo police department from an actual police officer in charge of community outreach and wanted to know why I was unhappy and what it was they could do better to make the police community interaction a better experience. Anyways , I am beyond impressed with this police outreach program . It is such a great way to fine tune an almost perfect police department. Great job whoever implemented this follow up program.
Tony Trutanich jr
Wasn't sure where to put this comment but I just wanted to say that I had to call the Redondo Police Department two times last month. Both times I called the police they showed up promptly and were very curtious and I was impressed and proud how they were able to handle each situation effectively in an extremely professional manner. I did have a problem with the dispatcher but as I'm sure what has happened in the past after the situation I called about was handled I just proceeded to drive home and simply forget about the dispatcher issue I had. To my surprise the following day I received a computer generated phone call from the RBPD asking me to rate my experience with my Police interactions which I did having a poor rating for the dispatch. After the survey I hung up thinking that the police department really needs to add a " explain any negative experience you had" To my surprise the following day I received another computer generated call asking me to explain any negative aspect of my experience in which I explained my issue thinking that was it. To my surprise again the following day I received a phone call from the Redondo police department from an actual police officer in charge of community outreach and wanted to know why I was unhappy and what it was they could do better to make the police community interaction a better experience. Anyways , I am beyond impressed with this police outreach program . It is such a great way to fine tune an almost perfect police department. Great job whoever implemented this follow up program.
Tony Trutanich jr