H.9. 20-0881 APPROVE LETTER AGREEMENT WITH HITECH SYSTEMS, INC DBA PULSIAM FOR COMPUTER AIDED DISPATCH AND RECORDS MANAGEMENT SOFTWARE MAINTENANCE FOR THE AMOUNT NOT TO EXCEED $115,137.59 FOR THE TERM JULY 1, 2019 THROUGH MARCH 31, 2020 AND ADDITIONAL QUARTERLY BILLING FOR THE TERM JULY 1, 2020 - SEPTEMBER 30, 2020